Terms & Conditions

What These Terms Cover

These Terms & Conditions govern your relationship with bmw99 and apply to all services offered on our platform, including cricket betting, live casino, slots, crash games, and all promotional activities. Using our platform means you accept these terms in full.

Eligibility and Player Requirements

By registering and using bmw99, you confirm and warrant that all of the following conditions apply to you at all times:

• You are at least 21 years of age.
• You are acting on your own behalf, not on behalf of another person.
• You have not previously been excluded or banned from bmw99 or any affiliated platform.
• The funds you use are legally obtained and belong to you.
• You understand that gambling involves financial risk and you accept full responsibility for your wagering decisions.

Account Registration and Verification

To access betting and gaming features on bmw99, you must create a personal account. Each player is permitted to hold only one account. Operating multiple accounts — whether under the same name, same device, same payment method, or same IP address — is strictly prohibited and will result in permanent suspension.

Accurate Information

You must provide accurate, current, and complete information during registration. This includes your full name, date of birth, email address, and phone number. bmw99 reserves the right to request identity verification documents (KYC) at any time, including before processing a withdrawal. Providing false or misleading information is grounds for immediate account termination.

Account Security

You are fully responsible for maintaining the confidentiality of your username and password. bmw99 will not be held liable for any loss arising from unauthorized access to your account. You should:

• Use a strong, unique password and change it regularly.
• Never share your login credentials with any third party.
• Log out from your account when using shared devices.

Deposits, Withdrawals, and Payment Policies

bmw99 supports fast and secure transactions for Bangladesh players through trusted local and international payment channels. All financial activity on your account is subject to the following terms.

Deposit Rules

Deposits must be made from a payment account registered in your own name. We accept bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Minimum deposit amounts and processing times may vary by payment method and are displayed at the time of transaction. bmw99 does not accept cash deposits or deposits from third-party payment sources.

Withdrawal Rules

Withdrawal requests are processed subject to successful KYC verification and completion of any applicable wagering requirements on bonuses. Withdrawals must be made to the same payment method used for the deposit where technically feasible. bmw99 reserves the right to conduct additional verification before approving a withdrawal. Please note:

• Withdrawals may take 1-5 business days depending on your payment method.
• bmw99 may apply a verification hold on first-time withdrawals.
• Withdrawals exceeding certain thresholds may require enhanced due diligence under our anti-money-laundering policy.

Bonuses and Promotional Offers

bmw99 offers a range of bonuses and promotions to eligible players, including welcome bonuses, reload bonuses, free spins, and seasonal promotional events tied to fixtures like the BPL, IPL, and T20 World Cup. All bonuses are subject to the specific terms associated with each offer, in addition to the general conditions below.

General Bonus Conditions

Unless a specific promotion states otherwise, the following general bonus rules apply to all bmw99 promotional offers:

• Bonuses must be wagered a minimum number of times (wagering requirement) before they can be converted to withdrawable cash. The exact rollover requirement is stated on each offer page.
• Bonuses are non-transferable and may not be exchanged for cash outside of their stated rollover completion.
• bmw99 reserves the right to cancel or modify any promotional offer at any time without prior notice.
• Only one welcome bonus is available per player. Attempting to claim multiple welcome bonuses is considered bonus abuse.

Bonus Abuse and Fraud

Any player found to be abusing bonuses — including through collusion, use of multiple accounts, or exploitation of software errors — will have their bonus balances forfeited and their account suspended. bmw99 uses advanced fraud detection systems to identify irregular betting patterns. Players who attempt to exploit promotional offers in bad faith will be disqualified from all current and future promotions.

Gameplay Rules and Fair Play Policy

bmw99 is committed to providing a fair, transparent, and enjoyable gaming environment for all players. Our games — including cricket betting markets, live casino tables, slots, and crash games — operate under strict rules designed to ensure the integrity of every outcome.

Prohibited Conduct

The following actions are strictly prohibited on the bmw99 platform and will result in immediate account suspension and possible forfeiture of funds:

Technical Faults and Game Interruptions

In the event of a technical fault, connection failure, or system error during gameplay, bmw99 will make reasonable efforts to resolve the issue fairly. However:

• bmw99 is not liable for losses resulting from your internet connection failing during an active game session.
• Bets placed and confirmed before a technical fault occurred remain valid and will be settled based on actual outcomes.
• Any winnings generated from a known software glitch or error are void and will not be paid out.

Responsible Gaming Commitment

bmw99 takes responsible gaming seriously. We understand that for a small number of players, gambling can become problematic. We actively encourage all players to set personal limits on their deposits, wagers, and session durations. Self-exclusion options and temporary account time-outs are available upon request by contacting our support team at [email protected].

For more detailed guidance on tools and support available to you, please review our Responsible Gaming page. If you feel gambling is negatively affecting your life or finances, we urge you to seek help without delay. Remember: gambling should be entertainment, not a source of income or a way to recover losses.

Intellectual Property

All content on the bmw99 platform — including but not limited to software, game interfaces, text, graphics, logos, icons, images, audio and video clips, and data compilations — is the exclusive property of bmw99 or its licensed content suppliers, and is protected under applicable intellectual property law. You are granted a limited, non-exclusive, non-transferable, revocable licence to use the platform for personal entertainment purposes only. You may not reproduce, redistribute, sell, create derivative works from, decompile, reverse engineer, or otherwise exploit any part of the bmw99 platform without express written permission.

Limitation of Liability

To the fullest extent permitted by applicable law, bmw99 and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, goodwill, or other intangible losses, resulting from your access to or use of (or inability to access or use) the platform or its services.

bmw99's total liability to you for all claims arising from or in connection with your use of the platform shall not exceed the total amount you deposited into your bmw99 account in the 30 days immediately preceding the event giving rise to the claim. This limitation applies even if bmw99 has been advised of the possibility of such damages.

Amendments to These Terms

bmw99 reserves the right to amend, update, or replace these Terms & Conditions at any time. When changes are made, we will update the 'Last Updated' date at the top of this page. If the changes are significant, we may also notify registered players via email or an in-platform message. Your continued use of the bmw99 platform after any amendment constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically.

Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with applicable law. Any disputes arising from or in connection with your use of bmw99 shall be resolved by contacting our support team first at [email protected]. bmw99 is committed to resolving player complaints fairly and promptly. Players agree to attempt resolution through our internal complaints process before pursuing any other formal remedy.